Privacy Policy

1. Introduction

Nodex Pro ("we", "us", or "our") operates the Nodex Pro Billing & Inventory mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

2. Information We Collect

2.1 Personal Information

When you create an account, we may collect:

• Name
• Email address
• Phone number
• Business name and address
• Payment information (processed by third-party payment processors)

2.2 Business Data

The App allows you to store and manage:

• Sales transactions
• Inventory data
• Customer information
• Supplier information
• Financial records
• Product information

2.3 Automatically Collected Information

We may automatically collect:

• Device information (model, operating system, unique device identifiers)
• Usage data (features used, time spent in the App)
• Log data (IP address, access times, app crashes)

2.4 Location Information

With your permission, we may collect location data to provide location-based features.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the App
• Process transactions and send transaction notifications
• Provide customer support
• Send administrative information, updates, and security alerts
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Storage and Security

4.1 Cloud Storage

Your business data is stored securely in Firebase Cloud Firestore and Firebase Realtime Database, which are provided by Google LLC.

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure backup procedures

4.3 Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

5. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information with:

5.1 Service Providers

• Firebase (Google LLC) - Database and authentication
• RevenueCat - Subscription management
• Payment processors (bKash, Apple, Google) - Payment processing
• Facebook - Analytics (anonymized data)

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Export your data
• Withdraw consent at any time

To exercise these rights, contact us at support@nodexsystem.com.

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

10. Push Notifications

With your permission, we may send push notifications. You can disable these in your device settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Effective Date."

12. Contact Us

13. Data Protection Officer

For data protection inquiries, contact our Data Protection Officer at: support@nodexsystem.com